Privacy policy
SMS Communications
The DTF Champs may use text messaging (SMS) to communicate with customers regarding order confirmations, order-status updates, secure-locker pickup notifications, pickup instructions, access codes, pickup reminders, and other order-related information.
By providing your mobile number and voluntarily opting in through our website, checkout, or pickup-enrollment form, you consent to receive transactional SMS messages from The DTF Champs. Consent to receive SMS messages is not a condition of purchase.
Message frequency varies based on your order activity. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe at any time.
Data Use and Sharing
We respect your privacy. Your contact information, including your mobile number, will only be used to provide the services and communications you requested.
Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share limited information with contracted service providers, such as Shopify or Twilio, solely when necessary to process orders, provide customer support, or deliver SMS communications on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, use, alteration, disclosure, or destruction.
Effective Date: August 7, 2026
The DTF Champs Privacy Policy
At The DTF Champs, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, create an account, or request our services, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order information
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Payment information (processed securely by our payment providers—we do not store your full payment card information.)
How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Contact you regarding your order.
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Send one-time verification codes (OTP) or pickup codes for order pickup.
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Notify you when your order is ready.
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Respond to customer service requests.
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Improve our website and services.
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Send promotional emails or SMS messages only if you have opted in.
SMS and Phone Number Privacy
If you provide your mobile phone number, we may use it to send:
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One-time verification codes (OTP)
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Order status updates
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Pickup instructions
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Pickup codes
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Customer service communications
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
Your phone number is used only to provide the services you have requested or as otherwise required by law.
Sharing of Information
We may share your information only with trusted service providers that help us operate our business, such as:
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Payment processors
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Shipping carriers
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SMS messaging providers
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Website hosting providers
These providers are contractually obligated to use your information only to perform services on our behalf.
We may also disclose your information if required to comply with applicable laws, court orders, subpoenas, or other lawful requests from government authorities.
Legal Compliance
Our privacy practices are designed to comply with applicable United States privacy and consumer protection laws, including:
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The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, which governs text messaging and telephone communications.
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The CAN-SPAM Act, where applicable for commercial electronic communications.
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Applicable state privacy laws, including laws that may apply depending on where our customers reside.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
Your Rights
Depending on your state of residence, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of your personal information where permitted by law.
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Opt out of marketing communications at any time.
Third-Party Services
Our website may use trusted third-party providers such as Shopify, payment processors, shipping carriers, SMS providers, and analytics services. These providers have their own privacy policies governing how they process your information.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
The DTF Champs
Email: support@thedtfchamps.com
Website: www.thedtfchamps.com